FAQ: Your Guide to Nexie
What is Nexie?
Nexie is like a super helpful assistant on your phone or computer who helps you organise your tasks and schedules. It’s an app that makes life less stressful and more fun!
Why do I need a Google account to use Nexie?
Nexie uses your Google account to manage your calendar and reminders better. It’s like giving Nexie a map to navigate your day. This is just our first version, and we’re constantly improving. If this is a barrier for you, please let us know so we can prioritise updates!
How do I access Nexie?
You can access Nexie through this https://ourtimehq.up.railway.app/ . It works in any web browser on your phone or computer.
How can I set up notifications?
To get reminders from Nexie, make sure your notifications are set up in your Google Calendar.
What kind of tasks can Nexie help me with?
Nexie can assist with a variety of tasks: from setting reminders for appointments and birthdays, to suggesting activities for a family day out, or even brainstorming dinner ideas. We’re still exploring new possibilities, so if there’s something you need that Nexie doesn’t do yet, let us know!
Can I invite a friend to use Nexie?
During our pilot phase, we have limited spots available. However, you can add your friend to our waitlist here https://ourtimehq.com/ . Don’t forget to mention your name in the ‘recommended by’ section to bump them up the list!
Is Nexie hard to use?
Not at all! Nexie is super user-friendly. If you can use a phone or computer, you can easily use Nexie.
How can Nexie remind me of important things?
Nexie can set reminders for you in your Google Calendar. Whether it’s a meeting, a birthday, or just time to take a break, Nexie will ensure you’re notified.
Is my information safe with Nexie?
Your privacy is really important to us. We make sure all your information is kept safe and secure. https://ourtimehq.com/privacy-policy-2/
Can Nexie make phone calls or send texts for me?
Nexie can’t directly make calls or send texts, but it can remind you to do so.
Can Nexie help with health or money questions?
While Nexie is super helpful with organising tasks, it’s not qualified to give medical or financial advice. For those big questions, it’s best to chat with a health or money expert!
What happens if I find a bug or a problem in Nexie?
If you find something that doesn’t work right, let us know! We’re always looking to make Nexie better, let us know by sending an email to hello@ourtimehq.com .
How do I give feedback about Nexie?
You can share your thoughts directly with Nexie in the chat or email us at hello@ourtimehq.com .
Can Nexie work on any device?
Yes, as long as you have a web browser like Chrome, Safari, or Bing, you can use Nexie on any device.
Will Nexie keep getting new features?
Absolutely! We’re in an exciting stage of development, continuously working to add new features to Nexie. Your feedback during this pilot phase is crucial in shaping its future.
Nexie seems a bit slow to respond.
We’re aware that sometimes Nexie might be a bit slow – we’re working hard to improve this. Your patience and feedback during these early stages are greatly appreciated.
Why isn’t Nexie available as an app in the app store yet?
Currently, Nexie is a web-based app. We’re working towards developing a downloadable app in the future.
What is a ‘pilot’?
A pilot is a test run of Nexie with a select group of users. It helps us understand how well it works and what improvements we need to make.
I’ve had a problem with a calendar invite.
Remember, Nexie can only add and read calendar events. If you need to edit or delete an event, you’ll have to do that directly in your Google Calendar.
I didn’t get a reminder from Nexie.
Make sure your notifications are set up correctly in Google Calendar. Nexie adds the reminders, but your calendar sends the notifications.
I want to change something in my calendar.
Nexie can add events to your calendar, but if you need to make changes, you’ll need to edit them directly in Google Calendar.